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Beauty & Personal Care
Appointment management system
A premium salon and beauty services provider
−60%
Fewer No-Shows
0
Double Bookings
+20%
More Appointments
Challenge
Bookings via phone and paper diary caused double-bookings and no-shows. No visibility into business metrics like peak hours or per-stylist revenue.
Solution
A streamlined appointment system with online booking for customers and a comprehensive admin panel for scheduling, reminders, and analytics.
Key features
What we shipped.
- Online booking with real-time stylist availability
- Automated SMS/email reminders and walk-in queue management
- Stylist shift planning and service catalog management
- Customer profiles with visit history and preferences
- Revenue dashboards by stylist, service, and time period
Tech stack
- React
- Node.js
- MongoDB
- Twilio API
- DigitalOcean
Outcome
60% fewer no-shows · double-bookings eliminated · 20% increase in monthly appointments.