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Commercial Furniture & Hospitality
CRM & inventory management system
A commercial furniture and hotel equipment trader & manufacturer
+35%
Better Lead Conversion
−25%
Less Excess Inventory
+30%
Team Productivity Gain
Challenge
Sales tracked in notebooks and email; warehouse on a legacy desktop app that couldn't sync with sales. Led to over-promising, lost leads, and excess inventory.
Solution
An integrated CRM + inventory platform providing a single source of truth for sales and warehouse operations, with the full customer lifecycle linked to real-time stock levels.
Key features
What we shipped.
- Lead pipeline with stage tracking, follow-up reminders, and communication log
- Quotation builder with product catalog and margin calculations
- Inventory with warehouse mapping, reorder alerts, and order-to-stock linking
- Sales dashboards with revenue forecasting and pipeline analytics
- Vendor management with purchase orders and supplier tracking
Tech stack
- React
- Node.js
- PostgreSQL
- Express.js
- AWS
Outcome
35% better lead conversion · 25% less excess inventory · sales productivity up 30% within the first quarter.